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Job Title: Claims Counsel - EPL/Crime
Job Category: Legal  [ View All Legal Jobs ]
Job description:
Position: Claims Counsel – Crime / EPL

Location: Atlanta

About us

As an international specialist insurer we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way.

Defined by our strong moral fibre we prioritise above all else the principle of doing what we say we will. Insuring the unique and interesting, our search for talent is the same. We empower our people to think creatively, challenge the status quo and approach things with a solutions focused lens. This results in us being able to provide the type of insurance solutions which are often too complex for other insurance companies, we find a way where others give up.

Our straight talking culture is not for everyone but allows us to strive to improve everything we do and never settle. Trust is integral to how we operate and it allows us to work in an environment where every role has a high level of autonomy; freedom to forge your path and help set the wider agenda is evident in all parts of the organisation. Through embracing an environment that brings together people who are unique and interesting we are ensuring we build a company where teams don’t all think the same – this, combined with a culture where courage to say what you think is not only actively encouraged but is central to our business model has defined our success.

If you thrive in a challenging and collaborative environment where you are trusted to work instinctively and know the company will stretch you to your full potential look no further.

Hiscox Values

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

Courage: Do the right thing however hard
Quality: World class where it matters
Integrity: True to our word
Excellence in Execution: Consistent, timely, efficient delivery
Human: Firm, fair and inclusive

Hiscox USA

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels. It is headquartered in New York City and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 420 employees mostly operating out of 5 major cities - New York, Atlanta, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

Team Role & Responsibilities:

The Team:

The US Claims team at Hiscox is a growing group of professionals with experience across private practice and in house roles, working together to provide the ultimate product we offer to the market. Claims counsel and analysts are empowered to manage their claims directly with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.

The Role:

The primary role of Claims Counsel is to analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our Executive Risks products, with a focus on our Crime and Employment Practices Liability coverage.

Claims Counsel will manage a full pending of Crime and Employment Practices Liability matters, as well as provide thought leadership in multiple forums within and outside of the company. Claims Counsel will actively engage in business development, product innovation, and market/customer insight and develop strong working relationships with team members and underwriting leadership.

This is a newly allocated role. It is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service possible.

Key Responsibilities:

•        Strategize with Insured’s and Defense Counsel to maximize early settlement opportunities for Crime and Employment Practices Liability matters.
•        Analyze and draft coverage analyses
•        Monitor underlying negotiations/litigation and manage defense counsel and costs.
•        Continually assess exposures and adequacy of claims reserves
•        Drive employee engagement by exhibiting passion about the company, values, business and our customers
•        Attend mediations and/or settlement conferences where appropriate; travel as required
•        Assists in preparing quarterly reserving packs
•        Actively participate in the Claims/UW feedback loop
•        Keep senior claims management adequately and appropriately informed of key claims and issues
•        Liaison directly with insured’s and brokers on a daily basis
•        Maintain timely and accurate file documentation/information


•        Minimum of 3 years Fidelity or Crime coverage experience
•        JD from an ABA-accredited law school
•        Bar admission in good standing
•        Ability to manage case load independently and meet time lines.
•        Excellent verbal and written communication skills
•        Strong ability to establish rapport and build relationships with clients and internal stakeholders
•        Team-oriented, with ability to excel in a collegial environment
•        Leadership and people management skills
•        Travel as required for mediations, broker and industry meetings

What Hiscox USA Offers

•        Competitive salary and bonus (based on personal & company performance)
•        Comprehensive health insurance, Vision, Dental and FSA
•        401(k) with competitive company matching
•        24 Paid time off days
•        10 Paid Holidays
•        Paid sabbaticals after 10 years of service
•        Dynamic, creative and values-driven culture
•        Modern and open office spaces, complimentary fruit and drinks
•        Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
Claims Analysis
Coverage Work
Analytical Skills
Language requirements: English
Employment type:
  • Full Time
Salary Range: Unspecified
Other Information
Degree: Bachelors
Experience (year): 3
Job Location: Atlanta - Georgia - USA   View a map of this job
Address: 5 Concourse Parkway
Suite 2150
Zip/Postal Code: 30328
Describe benefits and Other Informations: Full Benefits Package
Generous PTO
401K - Company Match
Post Date: 07/10/2018
Contact/Apply Instructions: Please attach a resume and cover letter.
Apply Now
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Hiscox Ltd
Atlanta - GA - US
Hiscox Ltd
Atlanta - GA - US
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