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Job details
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Company: University of Pittsburgh
Job Title: Salesforce Administrator
Job Category: Administrative/Office/Clerical  [ View All Administrative/Office/Clerical Jobs ]
Job Reference: 19009665
Job description:
The University of Pittsburgh is seeking an advanced Salesforce Administrator for the Enterprise CRM team at the Computing Services and Systems Development (CSSD) department.

 The incumbent will:

* Participate in the design, development, enhancement and maintenance of business applications. 
* Interface directly with customers, staff, IT colleagues, and other stakeholders to identify user requirements
* Assess available technologies, and recommend solution options
* Assesses design and objectives for the assigned project phases and recommends strategies and tactics to achieve business needs
* Have excellent Salesforce Administrator skills, as well as project, communication and customer service skills 

 On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, or scheduled downtime changes. Unscheduled or urgent support outside of business hours may occur. May be responsible for carrying an escalation cell phone on a rotating support schedule. 

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity.  EEO/AA/M/F/Vets/Disabled
Bachelor of Science in CS, IS, Business or related field preferred or the equivalent in experience.  Minimum 3 years Salesforce Administration experience and strong knowledge of the Salesforce CRM platform including:  
-Familiar with third-party and commonly used ERM functional extenders 
 -Experienced in hands-on design, prototyping, development, configurations, testing and other implementation activities 
-Proven experience in delivering the full software development life cycle with ERM platforms 
-Excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly 
 -Demonstrated aptitude for learning new technologies  
-Ability to effectively communicate technical concepts to other technical staff members as well as non-technical members of the organization  
-Strategic thinking Not mandatory but preferred: Certified Salesforce Administrator (ADM201/301)
Language requirements: English
Employment type:
  • Full Time
Salary Range: Unspecified
Other Information
Degree: Bachelors
Experience (year): 3
Job Location: Pittsburgh - Pennsylvania - USA   View a map of this job
Zip/Postal Code: 15213
Post Date: 01/18/2020
Contact Information
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Contact/Apply Instructions: To apply for this position, please use the following URL: 1b949d615c4cae
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