The Credentialed Trainer is responsible for the design, development, testing, and implementation of clinical application training classes, systems, tools, and documentation. In this role, you will provide ongoing skills training, customer service, and support to clinical users through knowledge of clinical processes and practice standards. You will also be responsible for 1st level computer troubleshooting and maintenance in the classroom environment. In your interactions with business units, clinical applications teams, and technology support teams, you will determine training needs and develop appropriate training programs, acquire necessary technology, and apply appropriate learning approaches accordingly. Additionally, you will support ongoing optimization efforts through activities that may include, but are not limited to: rounding, mobile skills labs, fairs, and webinars.
As part of this role, you will be required to obtain Epic Credentialing and may also gain Epic Proficiency.
- Pass a credentialing test with a minimum score of 85% which requires presenting an Epic lesson to a panel that includes the Principal trainer and a representative from the CareConnect project team (continued employment will be dependent upon credentialing status)
- Working knowledge of adult learning theory and/or training approaches and best practices
- Strong verbal communication and public speaking skills
- Demonstrated ability to effectively teach using a variety of learning styles
- Proficiency with information systems technology including Microsoft Office Suite, Sharepoint, email, intranet and other systems
- Adult education and classroom teaching experience highly desired
- General understanding of system configuration
- Strong writing ability
- Experience working in small groups under tight project deadlines
- Bachelors degree preferred
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.